Effective Date: 1 May 2025

At Big Whale Art, we respect and value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website and services.

1. Information We Collect

When you fill out the enquiry form on our website, we may collect the following personal information:

• Name, email address, phone number, event/workshop details (e.g., type of event, preferred dates, number of participants) and any additional information you provide in the enquiry form

We may also collect non-personal information such as your IP address, browser type, and pages you visit, which helps us improve our website and services.

2. How We Use Your Information

We use the personal information you provide for the following purposes:

• To respond to your enquiries and provide information about our services

• To schedule and organize workshops, events, or parties

• To communicate with you about updates, promotions, or offers (only if you opt-in to receive marketing communications)

• To improve the functionality and user experience of our website
  

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you submit an enquiry form. These measures include:

• Secure Socket Layer (SSL) encryption to protect sensitive data

• Restricted access to personal information within our organization
  

While we take all reasonable steps to protect your data, please be aware that no online data transmission is completely secure. We cannot guarantee the absolute security of your personal information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our business, conducting workshops, or managing our website. These third parties are obligated to keep your information confidential and only use it for the purposes for which it was provided.

We may also disclose your information if required by law or if we believe such action is necessary to:

• Comply with legal obligations

• Protect and defend the rights or property of Big Whale Art

• Protect the safety of users or the public

5. Marketing Communications

If you have opted in to receive marketing communications, you may receive updates about upcoming events, promotions, or news from Big Whale Art. You can unsubscribe from these communications at any time by clicking the unsubscribe link in the email or contacting us directly.

6. Cookies

Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us track usage patterns and improve website functionality. You can control cookie settings through your browser, though disabling cookies may affect your ability to use some features of the site.

7. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request that we correct or update any inaccurate personal information

• Request that we delete your personal information (subject to certain legal obligations)

• Withdraw consent for us to process your personal information at any time (where applicable)

To exercise any of these rights, please contact us using the details below.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. Please check this page regularly for any updates.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

Big Whale Art
Email: hello@bigwhaleart.co.uk
Phone: 07599 118 035
Address: 46 Broadmead, Hitchin SG4 9LX.